In November 2017, the most representative business support association from the tourism industry – National Inbound Tourism Association (ANTRIM) launched the first Tourism Information Center (TIC) in Moldova, which is in line with international tourism standards. The Center runs like a department of the association, which was established with the strategic support of the Moldova Competitiveness Project financed by USAID, Government of Sweden and UKaid, also European Union and is a public private partnership between ANTRIM and Chisinau City Hall. 

The Center offers free information regarding Moldova’s main objectives to local and incoming tourists, facilitated by valuable and free help of trained volunteers. 

The Center is a good development platform for tourism industry stakeholders, where they can organize events, present new offers, launch products, and host B2B meetings with their partners.

During its first period of activity, the volunteers provided information to more than 12000 tourists, who visited Moldova from at least 100 different countries of the world.

In the first year, 35 volunteers were involved in the activities of the Center and other  ANTRIM activities run under Be Our Guest Campaign as follows: DescOPERĂ Open Air Classical Music Festival, Dor Călător with Vali Boghean BAND, The 3rd edition of UNWTO Wine Tourism Conference 2018, National Wine Day, Centenar Fest